FAQs | HomeyProUAT

Frequently Asked Questions

Overview

How is Homey's pricing structured?

Homey's pricing is typically structured based on the number of properties or units managed, and it may offer different pricing tiers or plans to accommodate the needs of various property managers or owners.
Does Homey offer a free trial?

Homey may offer a free trial period during which users can explore the platform's features and functionalities before committing to a paid plan. The trial period duration may vary, so check the website for details.
Is there a setup fee for using Homey?

Homey may or may not charge a setup fee, depending on the plan or services chosen. Some plans might include a one-time setup fee, while others may offer a no-setup fee option.
Are there any additional fees besides the subscription cost?

Some plans may include additional fees for specific services or features. These could include fees for tenant screening, credit checks, or integration with third-party services.
Can I upgrade or downgrade my plan at any time?

Yes, Homey typically allows users to upgrade or downgrade their plans based on their changing needs. Users can adjust their subscription level to align with the number of properties they manage or other requirements.

Costs and Payments

Is Homey's pricing dependent on the number of users accessing the platform?

Homey's pricing may be based on the number of properties or units managed, rather than the number of users accessing the platform. However, some plans may have limitations on the number of user accounts available.
Are there any discounts for annual subscriptions?

Homey offers discounts for customers who choose to pay for an annual subscription upfront instead of a monthly billing cycle. This can lead to cost savings over time.
Can I cancel my subscription at any time?

Most subscription plans with Homey are likely to be flexible, allowing users to cancel their subscriptions at any time. However, cancellation terms and conditions may vary based on the plan selected.
How can I find the most up-to-date pricing information for Homey?

For the latest and most accurate pricing information, visit Homey's official website or contact sales or customer support team. They can provide detailed pricing based on your specific requirements and the latest plan offerings.
What is a Subscription Plan in Homey Property Management Platform?

A subscription plan in Homey is a paid service that grants users access to various features and functionalities offered by the platform. It is typically based on a recurring payment model, billed either monthly or annually.
What features are included in Homey's Subscription Plans?

The features included in Homey's Subscription Plans may vary depending on the plan level. Common features may include online tenant portals, rent collection tools, maintenance management, communication tools, financial reporting, and document storage.

Safety and Security

How secure is Homey in terms of data privacy?

Homey prioritizes data security and privacy, employing industry-standard measures to safeguard sensitive information and protect the privacy of users' data.
Is Homey integrated with other property management tools?

Homey may offer integration with third-party services such as accounting software, marketing platforms, and maintenance management tools to create a more efficient property management workflow.
Does Homey provide tenant screening services?

Depending on the platform's offerings, Homey may provide tenant screening services to help property managers make informed decisions when selecting new tenants.
Can Homey provide financial reports for property owners?

Yes, Homey offers detailed financial reporting that provides property owners with insights into income, expenses, occupancy rates, and overall property performance. This helps property owners make informed decisions about their investments.
How does Homey handle maintenance requests?

Tenants can submit maintenance requests through Homey's online tenant portal. Property managers can then review, assign tasks to maintenance staff or vendors, and track the progress of work orders using the platform.
How can I find the most up-to-date information about Homey's Subscription Plans and pricing?

For the latest and most accurate information about Homey's Subscription Plans and pricing, visit the official website or contact the sales or customer support team.